Burning Questions (FAQS)

What’s the difference between stationery and stationary? 

Stationery = paper. 

You can write letters to friends on our stationery!

(One helpful way to remember this is that both “stationery” and “paper” have an “er” in the word.) 

Stationary = stopped. 

You remain stationary in a parked car. 

(One helpful way to remember this is that both “stationary” and “parked” have an “ar” in the word.) 

Can you explain what is what? 

First there is an envelope. Inside the envelope is a liner. It is the piece of colored paper first seen when your recipient opens the envelope’s flap. Next is the notecard, where you write your message. On each notecard, there’s an embossed stamp. 

What does “embossed” mean? 

Embossed simply means “raised.” Each stamp is raised slightly off of the notecard, giving it a textured feel. We offer embossing in many colors, although we mostly use gold or silver in our designs. 

What types of orders do you offer? 

We sell stationery four ways.... 

First, a custom order. This option gives you the most control over the design. You pick your color, liner, stamp, and quantity. We can also turn your personal or business logo into a stamp to create a stationery set that no one else will have.

Second, we offer rapid fire. If you’re in a hurry, these ready-to-go cards, either in a set of 5 or as a single, can be shipped in 1-2 business days.

Additionally, we offer postal pick me ups. If you want to send a handwritten card (or cards) in the mail, but find yourself without time or supplies, let US do the hard work. Send us your message and recipient’s address and we will take care of the rest! Order on our rapid fire page, strike up a conversation on instagram (@firestationery), or email us at firestationery@gmail.com.

We also offer subscriptions. We have three different options: the love letter package, the birthday card package, and the firebox seasonal package. We keep track of your special dates throughout the year and make sure you have a card to send when you need it!

You can also check our event page to find our next local event to purchase in person.

What if I don’t see the color or stamp I had in mind? 

If you can’t find what you need, please let us know! We are always looking for new ideas and are happy to brainstorm a way to get your idea onto paper! 

Can I use my personal or professional logo as a stamp? 

We’d be happy to turn your logo into a stamp! Check out our friendly fire page for examples of how we’ve made unique sets for different businesses. 

What size is your stationery?

all notecards are flat 4.25”X5.5” with corresponding envelopes.

How much is shipping? 

We charge $5 for shipping anywhere in the United States. We don’t want anything to ruin your order in the mail, so we keep it extra safe by mailing it in a box. Once your order ships, we will update your invoice with the tracking number.

Do you have any items on sale?

Check out our promo page for the best way to currently save.

Help! I cannot find your page on venmo and/or instagram!

Double check that tricky spelling and remember that stationery ends in -ERY! We’re located @firestationery. Our logo is the profile picture.


please send us a comment card or email us at firestationery@gmail.com for anything else